These Terms of Service (“Terms”) govern your access to and use of Bulma, a workforce management platform (“we”, “our”, or “us”). By creating an account or using our services, you agree to be bound by these Terms. If you do not agree, do not use Bulma.
You must be at least 18 years old and legally capable of forming a binding contract to use Bulma. By using our platform, you represent and warrant that you meet these requirements and that all registration information you provide is accurate and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Do not share your password or grant access to unauthorised individuals, do not create more than one account per organisation without our written consent, and keep your contact and billing information accurate and up to date. Notify us immediately at support@bulma.ai if you suspect any unauthorised access.
Bulma is provided for lawful workforce management purposes only. You agree not to process the data of individuals without their consent, to reverse-engineer, scrape, or extract data from our systems, to upload malicious code or software designed to disrupt the service, to resell or sublicense access to Bulma without written permission, or to use the platform in violation of any applicable employment or labour laws.
We reserve the right to suspend or terminate accounts that violate these terms without prior notice.
Bulma is offered on a subscription basis. Fees are billed in advance on a monthly or annual cycle, depending on your plan, and are non-refundable except as required by law. Subscriptions renew automatically unless cancelled before the renewal date, price changes are communicated at least 30 days in advance, downgrades take effect at the start of the next billing cycle, and failed payments may result in suspension of service after a grace period.
You retain full ownership of all data you upload or generate within Bulma. We process your data only to provide and improve the service, as described in our Privacy Policy. We never sell your data, and we never use it to train AI models. By using Bulma, you grant us a limited, non-exclusive licence to host, process, and transmit your data solely for the purpose of delivering the service.
All rights in the Bulma platform — including software, design, trademarks, and content created by us — remain our exclusive property. Nothing in these Terms transfers any intellectual property rights to you. Any feedback, suggestions, or feature requests you submit may be used by us without restriction or compensation.
We aim for 99.9% uptime but do not guarantee uninterrupted access. Planned maintenance is communicated in advance. We may modify or discontinue features at any time; for material changes we will provide at least 30 days’ notice.
To the maximum extent permitted by applicable law, Bulma’s total liability for any claim arising out of or related to these Terms or the use of Bulma is limited to the amount you paid us in the 12 months preceding the claim.
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
Either party may terminate the agreement at any time. Upon termination, your right to access the platform ceases immediately. We will make your data available for export for 30 days, after which it will be deleted in accordance with our Privacy Policy. We may suspend or terminate your account immediately if you materially breach these Terms or if required by law.
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE. If you are accessing Bulma from another jurisdiction, you remain responsible for compliance with local laws.
We may update these Terms from time to time. We will notify you of material changes by email or in-product notice at least 14 days before they take effect. Continued use of Bulma after that date constitutes your acceptance of the revised Terms.
For questions about these Terms, email support@bulma.ai or call us on +971 58 577 3705.